Payment is to be made directly to Top Class Tutoring, not the tutor. All sessions are to be prepaid. Payment must be made no later than 12 hours prior to your scheduled session. If payment has not been received at least 12 hours before your scheduled time, your session may be cancelled.
After your first tutoring session, you may schedule subsequent sessions with your tutor directly. Sessions last one hour, at minimum, and each session’s time must be used in its entirety in one visit. Any unused portion of the session time will be forfeited. As a courtesy to your tutor, please do not schedule sessions with less than 12 hours notice.
Cancellations must be made at least 12 hours prior to the scheduled session. Payment will not be refunded for sessions cancelled with fewer than 12 hours notice. The same policy applies to rescheduling sessions.
TCT Tutors are independent contractors. TCT is not responsible for the actions of the TCT Tutors and by utilizing TCT for third party tutoring services, you agree to hold harmless TCT from any intentional or negligent acts of the TCT Tutor.